Artificial intelligence: shaping the future of work with insights from firm-level evidence

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External report by Evie Graus, Pelin Özgül, Sanne Steens

Abstract

Researchers of ai:conomics have published the first policy brief which compiles the current state-of-the-art on how and to what extent Artificial Intelligence (AI) impacts the labour market and the workforce. The ever-evolving capabilities in AI and its deployment across many sectors of the economy give a rise to uncertainties on the potential implications of AI diffusion on the workplaces. Given its different forms and implementations, how does AI differ from previous technologies? With its broader possibilities, is AI likely to create more far-reaching, profound changes in the workplaces? How can the possible consequences of AI be better analyzed to ensure a human-centric AI is in place?

By investigating the potential challenges and benefits of AI diffusion on workers’ tasks, skill profiles, and well-being, this policy brief aims to find answers to such questions. The resulting work points out the challenges researchers face in studying AI in the work context and provides a foresight on how more tailored research will help to further understand the diverse impact of AI for shaping the future of work. Here you can find the policy brief in full length!